To generate installer, execute setup/package.sh shell script in the terminal. If you are using Windows, you can install Ubuntu in a virtual machine. We recommend the latest version of Ubuntu. You need to have a Linux system as the script is designed for Linux. The only reason you would want to generate installer is to distribute your version of Traccar server. Use the following links for details on how to build each one: Use the latest release when using the master branch for development. Make sure you have a compatible version of Traccar installed. Now you can just replace the file in your Traccar installation and restart the service for changes to take affect. It will automatically download all dependencies and generate tracker-server.jar in the target subfolder. To build the server binary file (JAR) use following command. Android and iOS apps are standard Android Studio and Xcode projects, so there are no special instructions required.įor the IDE (Integrated Development Environment) we recommend using IntelliJ IDEA for the server code and VS Code for the web app. The following instructions are only for building the server and web apps. In most cases all you need is build Traccar from source code and replace the original files on the server with the newly compiled ones. There are three parts for building the full package: Web interface is a git submodule in the main Traccar repository, so you can checkout everything you need with a single git command: git clone -recursive Make sure you get both repositories if you want web interface to work. Note: Once you are happy that inbound email is working, comment out the set logfile line in /etc/fetchmailrc with a # & reboot.Traccar server consists of a server and a web interface. You should see the ticket in the web console. Send an email to the account: should pick up this email within 60 seconds & forward it into RT. To watch inbound email status, run the following command: Touch /var/log/fetchmail.log chown fetchmail /var/log/fetchmail.log Note: the last line (beginning poll) is long & may have wrapped in your display. Poll YOURMAILSERVER protocol pop3 username "IT-Support" password "secret" mda "/usr/bin/rt-mailgate -queue general -action correspond -url no keep Run the command to open the editor & create a new blank file: Use a valid email address for your domain. Set the "Reply Address" & "Comment Address" to “Description” to “IT-Support” Log in to RT - Open your web browser, enter your RT IP address use default root login:įind "Everyone" in "System Groups" and grant the following rights: Mailx -s "Postfix Test" " and paste in the following two lines just above it: Test Outbound mail (Postfix) by emailing a file – (This example sends /etc/fstab). Save the file and run sudo update-rt-siteconfigįind the line containing "relayhost" & add your smtp mail server etc/request-tracker3.8/RT_ SiteConfig.pm gets automatically generated from the files in that directory.Ĭreate your own file /etc/request-tracker3.8/RT_ SiteConfig.d/90-local and put the following there: Request Tracker in Ubuntu uses /etc/request-tracker3.8/RT_ SiteConfig.d for local changes. Set the RT database access password (this password is for RT to connect to MYSQL & is stored in RT_ SiteConfig.pm). Respond "Yes" to Configure RT with dbconfig-common when prompted.Įnter the MYSQL root password you used earlier in order to set up the new RT database when prompted. Respond "Yes" to RT_ SiteConfig.pm permissions when prompted. Run the following command to install packages:Īpt-get update apt-get install rt3.8-apache2 rt3.8-clients rt3.8-db-mysql request-tracker3.8 fetchmailĬhange "rt.tickets" to "tickets" when prompted. Run the following command to gain root access: I suggest logging in remotely via ssh or Putty from now on to make it easy for you to copy & paste in the following commands. Reboot when install finished & login as the username you created. Set Email to your smtp server when prompted. Set postfix to "Internet site" when prompted. Set the MYSQL root password when prompted (twice). When presented with the Software Selection screen, select the following: In this example example Ubuntu 10.04 & RT related packagesīoot from the Ubuntu Server 10.04 CD & follow the installation steps. It will even record the thread of a conversation between the RT user & the ticket requester.īefore you start, please create a pop3 email account on your mail server. RequestTracker really shines when it works with email as it can notify the end user at key stages of a ticket progress. How to install RequestTracker with email facility on Ubuntu 10.04 The following demonstrates how to install RequestTracker 3.8.7 with email facility on Ubuntu server 10.04.
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